La Hacienda

slow service - did not receive chips and salsa until after receiving meal and had to ask.

Our waiter was friendly and attentive, food was perfect

very good waitress who remembered from previous week what our drink order was and that we like to have water as well.

Looks to me they’ve done some remodeling it also looks to me that they may be doing a better job with cooking and everyt... Looks to me they’ve done some remodeling it also looks to me that they may be doing a better job with cooking and everything because everything in all aspects were better here lately Read more Read less

Looks to me they’ve done some remodeling it also looks to me that they may be doing a better job with cooking and everyt... Looks to me they’ve done some remodeling it also looks to me that they may be doing a better job with cooking and everything because everything in all aspects were better here lately Read more Read less

Great food at a great price. The music was loud off and on.

Great food at a great price. The music was loud off and on.

La Hacienda provides the best Mexican food in Chapel Hill/Durham--much better, exquisitely seasoned entrees than the cha... La Hacienda provides the best Mexican food in Chapel Hill/Durham--much better, exquisitely seasoned entrees than the chains El Rodeo or Toreros--which make so-so main entrees always served with rice and beans. Read more Read less

La Hacienda provides the best Mexican food in Chapel Hill/Durham--much better, exquisitely seasoned entrees than the cha... La Hacienda provides the best Mexican food in Chapel Hill/Durham--much better, exquisitely seasoned entrees than the chains El Rodeo or Toreros--which make so-so main entrees always served with rice and beans. Read more Read less

My cell phone was misplaced at the restaurant and then immediately turned off. I am certain that one of the staff stole... My cell phone was misplaced at the restaurant and then immediately turned off. I am certain that one of the staff stole it. Upon following up the next day to see if the closing crew found it, I was hung up on. Not going back! Read more Read less

My cell phone was misplaced at the restaurant and then immediately turned off. I am certain that one of the staff stole... My cell phone was misplaced at the restaurant and then immediately turned off. I am certain that one of the staff stole it. Upon following up the next day to see if the closing crew found it, I was hung up on. Not going back! Read more Read less

Unlike most Mexican restaurants, La Hacienda doesn't just serve a main entrée with rice and beans on the side. The shred... Unlike most Mexican restaurants, La Hacienda doesn't just serve a main entrée with rice and beans on the side. The shredded beef burritos, chicken enchiladas, and pork tamales (which DO have heat) are the best I have ever had and are reasonably priced. As a former Los Angeles resident, I am very picky regarding the Mexican food I eat, and in North Carolina, La Hacienda has proven to be the tops! Read more Read less

Chips were excellent. Service excellent after initial long wait. The sope was excellent, but the carnitas torta was some... Chips were excellent. Service excellent after initial long wait. The sope was excellent, but the carnitas torta was somewhat disappointing--basically lacked some flavor and the main ingredients (pork, beans) seemed to cancel each other out. Not bad but not memorable. Read more Read less

Reasonable prices. A great deal of care is put into food preparation. Portions are generous. Chips and salsa average; sa... Reasonable prices. A great deal of care is put into food preparation. Portions are generous. Chips and salsa average; salsa picante (red) with dinner is outstanding. Great patio. Eat outdoors when possible, as inside can be very noisy. Service is variable; we waited 15+ minutes to order until the waiter realized no one else was taking care of our table, but from that point on it was excellent. Read more Read less

Waiter forgot to put our order in took about 45 minutes to get our small order.

The food can be inconsistent, but in general is good.

This is the best Mexican food I have eaten in Durham over the past 20 years I have been going here. Superb, spicy pork... This is the best Mexican food I have eaten in Durham over the past 20 years I have been going here. Superb, spicy pork tamales, meaty chicken enchiladas,tasty shredded beef burritos, perfect chile rellenos! Their freshly made green hot sauce adds just the right amount of heat and makes you glow inside. Read more Read less

very disapointed in the quality of the rueben sand. we had very tough&thick cut.not like it used to b,thin cut & tender!... very disapointed in the quality of the rueben sand. we had very tough&thick cut.not like it used to b,thin cut & tender!!!.prices are super high for lunch! $50.thank god for a coupon! probably why no one was there!!average working person cannot afford this place!!! Read more Read less

Menu as expected. Food delicious. Reservation accepted. Service good.

As always, we were warmly greeted by the hostesses and Joseph stopped by our table several times to check on us and welc... As always, we were warmly greeted by the hostesses and Joseph stopped by our table several times to check on us and welcome us back to The Yard. Stephanie was our server for the first time and she was very helpful and friendly. She made sure that I got a safe gluten-free meal. Thank you to the chef and all of our friends at The Yard. We'll see you in March! Read more Read less

Friendly greetings from all of our usual servers, Tyree & Joseph, and the hostess. Excellent service from Joseph, as al... Friendly greetings from all of our usual servers, Tyree & Joseph, and the hostess. Excellent service from Joseph, as always. Delicious food and careful attention to my need for a safe gluten-free meal. Thank you everyone! Read more Read less

The server is exceptional! Maryanne (26498) is always so personable, friendly and treats us (and all patrons in the res... The server is exceptional! Maryanne (26498) is always so personable, friendly and treats us (and all patrons in the restaurant) with respected and offers suggestions as to drinks and food. I will always wait for a table in Maryanne's section. I'm always left with a positive impression of the restaurant and mostly Maryanne. KUDOS to your management for hiring Maryanne and KUDOS to her for being such a great person and making us feel like we were the only ones in her section. Read more Read less

Great food at reasonable prices, especially with Restaurant.com participation!

Great service. Fast service!

My server was very sweet. She immediately sat us and brought out chips and salsa with my drink. Even though it is a Mexi... My server was very sweet. She immediately sat us and brought out chips and salsa with my drink. Even though it is a Mexican restaurant, I got a burger but it was so delicious! Read more Read less

much faster service than previous visits

The restaurant was practically empty and still took longer than average to receive our order. Once we did one of the mea... The restaurant was practically empty and still took longer than average to receive our order. Once we did one of the meals was wrong, and took at least 10-15 minutes for the waiter to come back to ask. Another 20 minutes to receive the fixed meal. Food was mediocre, and getting refills was a challenge. Read more Read less

The waiter was a little slow. Seemed like there should have been one more waiter in the restaurant.

Attentative waitstaff. Delicious food.

Ambience and comfort ability were selling points; however, food was subpar less the raw oysters.

The service was great, very friendly, attentive, and the food was delicious with very generous portions.

Food was not nearly as good as previous visits

We enjoyed our lunch very much.

We received a warm and friendly welcome from Luis when we arrived. We were able to sit in our favorite comfortable boot... We received a warm and friendly welcome from Luis when we arrived. We were able to sit in our favorite comfortable booth in the back. Joseph, a waiter that we have had before greeted us also. Tyre was our waiter again and he took excellent care of us, especially since I have to eat strictly gluten-free. Our chef, hand delivered my heirloom carrots to me and was very kind and said to let him know if he could do anything else for us. It was an around lovely dinner. We have been dining at your restaurant before every show that we attend at the Hippodrome. The food has improved greatly since last fall. Thank you all! Read more Read less

The food is fantastic. Happy hour is great too. We had been there before and made this a return trip. The crabcakes were... The food is fantastic. Happy hour is great too. We had been there before and made this a return trip. The crabcakes were huge and reasonably priced. The appetizers were plentiful too. Read more Read less

Mike and Maria are great bartenders. Adam, the executive chef, makes very delicious food. Mussels were delicious and so... Mike and Maria are great bartenders. Adam, the executive chef, makes very delicious food. Mussels were delicious and so was the crabcake sandwich!! Read more Read less

The server was very professional, personable, funny and all wonderful person. I forgot her name but she dose deserves ku... The server was very professional, personable, funny and all wonderful person. I forgot her name but she dose deserves kudos. Read more Read less

Beware, after you sign on your credit card for a certain amount, the amount actually charged to your card will be higher... Beware, after you sign on your credit card for a certain amount, the amount actually charged to your card will be higher. Read more Read less

The bartender ruined this experience! Our server and the food were awesome!

Bit crowded , so service a bit slower than usual.

service was a little slow and the restaurant was not busy at the time

Being met at the entrance by the smiling faces of the kind lady who is the hostess and our former waiters, Joseph and Ty... Being met at the entrance by the smiling faces of the kind lady who is the hostess and our former waiters, Joseph and Tyre, was very welcoming. The lady who found us a table didn't know us, but was very nice. Joseph was our waiter this time and he took great care of us, especially my need for a gluten-free meal. The chef did a wonderful job and our food was exceptionally delicious! Our drinks were great also. We look forward to dining here again! Read more Read less

We were seated too close to the cantina. It was noisy and not relaxing. Service was inattentive.

Always friendly. Homemade salsa is awesome

good food, reasonable price, good location, and nice manager :-)

There always great! VERY ACCOMATDATING. FOOD GREAT.

The food is good and you get plenty of it for the price. The décor is a little on the outdated side and the seats at th... The food is good and you get plenty of it for the price. The décor is a little on the outdated side and the seats at the bar to me are uncomfortable to sit in. Other than that I will continue to eat here because my husband and I like the food. Read more Read less

The servings were large, and each of us took home a box. Before ordering, I asked several questions about what a certain... The servings were large, and each of us took home a box. Before ordering, I asked several questions about what a certain item was. The waiter was helpful. Read more Read less

Good food and fast service.

had to wait a while for drink refill

good food. Need to turn the heat up a bit.

good food, quick and courteous service

Really great food & wonderful service.

We visit my son who goes to UNC and this restaurant is a must visit.. He comes here often during the school year.

Great service & wonderful food.

Food was hot, good and served promptly and politely.

Food was hot, good and served promptly and politely.

Food was hot, good and served promptly and politely.

Server needs to listen to the customers more carefully. One table at a time, instead of trying to do several tables and... Server needs to listen to the customers more carefully. One table at a time, instead of trying to do several tables and can't do it right. Special order needs to communicate with kitchen staffer and food needs to be bring out when it is still hot, not warm. Read more Read less

The food and service were very good. But, the item ordered was not as it had been described on the menu. They added some... The food and service were very good. But, the item ordered was not as it had been described on the menu. They added some items, and left off others. Read more Read less

The four of us were the only people having dinner during the time we spent in the restaurant. All of us wondered why. It... The four of us were the only people having dinner during the time we spent in the restaurant. All of us wondered why. It was a bit uncomfortable. Read more Read less

The waiter was very attentive and nice. The food was very fresh and tasty.

Poor, slow service... but decent food.

They accepted the coupon even with the Daily Special deals of $4.95.

good food clean friendly reasonable price

The food was, quite simply, exquisite! Beautifully prepared and innovative flavors. Freshly baked madeleines for dessert... The food was, quite simply, exquisite! Beautifully prepared and innovative flavors. Freshly baked madeleines for dessert were an unexpected delight! Read more Read less

What a special place. The people who waited on us were great. I had what I think was probably the best meal I have ever... What a special place. The people who waited on us were great. I had what I think was probably the best meal I have ever had in a restaurant. Read more Read less

The food was excellent and great service. We will go back!

high quality food, very tasty and reasonable priced

The staff's English was very weak. The food was fair. The service fair. I would not recommend this restaurant, nor would... The staff's English was very weak. The food was fair. The service fair. I would not recommend this restaurant, nor would I return. Read more Read less

great mexican food. and great Mariachi band on Sundays.

The food was excellent and the prices were great!

always a good meal

Great service and delicious food

My Salmon was excellent, but my friends beef ribs were horrible. He could not eat them.

The two Margaritas cocktails were awful. They looked like were prepared with food coloring, and the taste was tremendous... The two Margaritas cocktails were awful. They looked like were prepared with food coloring, and the taste was tremendously syrupy! We had to add water in order to drink them. We were in a hurry, and did not think to return them as inadequate, too bad! The food was average. Read more Read less

Food was good, service was horrible.

The food was great, very attentive wait staff. Didn't have to ask for anything.

Very good food at a reasonable price.

The service and food were good and the mariachi band was enjoyable. All and all had a great time .

Always a good experience. Our guests enjoyed it also.

Always a good experience. Our guests enjoyed it also.

Everything about this restaurant is Great.

Live mariachi music was very good but it was a bit loud and hard to talk over.

Excellent service, excellent food!

I like the menu selection in that it's not standard Tex-Mex / Mexoamerican fare. That said, the food I ordered was only... I like the menu selection in that it's not standard Tex-Mex / Mexoamerican fare. That said, the food I ordered was only average, and some items were not even as god as at your average Tex Mex place. We found the guacamole particularly dissappointing. There's also something sad about dining in a huge restaurant that always has more than half the sections closed. That plus the hard time the server gave us when I presented our Restaurant.com gift certificate ("No use specials with coupon!") and the less than snappy service, I won't be going back. I really wanted to love this place for it's proximity to my house and it's extensive authentic menu, but even that can't make it worth it. Read more Read less

Always fast service and good food.

Great food, nice environment.

Food quality usually excellent. However, today wasn't the typical excellent.

The food and portions are outstanding.

Service was good, and food was good. But they forgot the avacado on one taco, and the carnitas was a tad on the dry side... Service was good, and food was good. But they forgot the avacado on one taco, and the carnitas was a tad on the dry side - other than that, it was a nice place for the money... Read more Read less

The coupon prompted us to try this restaurant which we had seen on the highway, but had never tried. We will definit... The coupon prompted us to try this restaurant which we had seen on the highway, but had never tried. We will definitely be back - this is our new favorite Mexican restaurant! Read more Read less

Menu has changed some. Corn tortillas are gross now. Not as good as the kind they used to have. Also, Arroz con Pollo... Menu has changed some. Corn tortillas are gross now. Not as good as the kind they used to have. Also, Arroz con Pollo dish is served very differently than most other restaurants. Would still return, but would NOT order the 2 items mentioned above. Read more Read less

Kids meals were very poor quality and server was not friendly.

We visit La Hacienda because with a coupon or certificate it is a great value and their food is always good and the port... We visit La Hacienda because with a coupon or certificate it is a great value and their food is always good and the portions large. Service has always been just okay until lately. They have a new waitress now and she is very good, and always cheerful. The service before seemed to hate their jobs. The new waitress makes the dining experience much better! Read more Read less

Food and service was very good. Service time a bit slow even with the restaurant being slow. The gift coupon I used wa... Food and service was very good. Service time a bit slow even with the restaurant being slow. The gift coupon I used wasn't that much of a deal, $10.00 off, thought I would get more than that. Disappointed with gift coupon. Oh well. Read more Read less

Was charged more on several items than was listed on the menu.

there was a plumbing malfunction in the ladies room that smelled really unpleasant when we first arrived, but it was obv... there was a plumbing malfunction in the ladies room that smelled really unpleasant when we first arrived, but it was obvious they were trying really hard to remedy the situation. it did put a bit of a damper on our dining experience a bit... but the food was still fabulous! Read more Read less

This is a fantastic restaurant in every respect. We have never had to complain about anything yet. We would recommend it... This is a fantastic restaurant in every respect. We have never had to complain about anything yet. We would recommend it to anyone who enjoys excellent Mexican food, and real live Mariachis on week ends, in the evening. GO THERE Read more Read less

Very good. Large menu!

T-bones steak was horrible. It was bad taste. Other food and services were good.

the food and service was fabulous! we will definitely be back!

Food was excellent!

The food was very good, the service was very good and i would come back again :)

we had one in our party whom didn't want mexican food. Restaurant was able to accomodate us after discussion to let him... we had one in our party whom didn't want mexican food. Restaurant was able to accomodate us after discussion to let him order 2 kids meals. This could be facilitated by putting maybe a hamburg or just something simple like things on kids menu for adults on main menu. Our 'adult'- 14 yrs. old almost had nothing to eat! Read more Read less

My wife and I are new to NC and trying to find a good place for Mexican food , this is the first one we tried and the se... My wife and I are new to NC and trying to find a good place for Mexican food , this is the first one we tried and the service was fine, but the quality of the food was not what we were looking for. Very inexpensive if that's what you're looking for. Read more Read less

OUR FRIEND SAID THAT IT WAS THE BEST CHIMICHANGA HE EVER HAD ANYWHERE !!

Mariachi Band was fun.

absolutely delicious!

The 18% gratuity was a little excessive which didn't amount to a $25 gift card. It may have discontinued the use of this... The 18% gratuity was a little excessive which didn't amount to a $25 gift card. It may have discontinued the use of this program. The gratuity percentage is very excessive for the amount taken off. Read more Read less

nothing

Very good food!!

Love the carnitas w salsa verde!

nice, fun atmosphere. service was great, food was good, although first batch of chips seemed a bit stale. All in all, a... nice, fun atmosphere. service was great, food was good, although first batch of chips seemed a bit stale. All in all, a very good experience!!! We will be back! Read more Read less

The food was outstanding and the service Superb! Will definitely return.

The food took a long time to come out (about 45 mins), but it was delicious otherwise. T-Bone steak was a bit tough. Jos... The food took a long time to come out (about 45 mins), but it was delicious otherwise. T-Bone steak was a bit tough. Jose's Special was yummy. Read more Read less

Always good food and service/

Great food and great service. The servings were more than generous.